Privacy Policy

Last Updated: May 30, 2026

At Khoj.me, accessible from https://khoj.me/ (Website), we respect your privacy and are committed to protecting your digital personal data. This policy explains how we collect, use, and safeguard your information in accordance with the Digital Personal Data Protection Act, 2023.

In case you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected].

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Khoj.me. This policy is not applicable to any information collected offline or via channels other than the Website.

1. Data We Collect

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. We collect this data to provide our greeting card services, we collect only the data necessary for the specified purpose:

  1. Identity Data: Name, date of birth (to send birthday reminders), and gender.

  2. Contact Data: Mobile number (for WhatsApp sharing) and Email ID.

  3. User Content: Photos you upload, names of recipients, and custom messages/poems.

  4. Technical Data: IP address, device type, and browser details (collected for security and performance).

  5. AI Data: Search queries and prompts used to generate AI based responses

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

2. How We Use Your Data

We use the information we collect in various ways, including to:

  • To Provide, operate, and maintain our website

  • To Improve, personalize, and expand our website

  • To Understand and analyze how you use our website

  • To Develop new products, services, features, and functionality

  • To facilitate "One-Tap" sharing of cards via WhatsApp.

  • To use AI to draft personalized messages based on your inputs.

  • To notify you of upcoming festivals or birthdays (only with your explicit consent)

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

3. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. Your consent is the legal basis for our data processing. You have the following rights as a Data Principal:

  • Right to Access: You can request a summary of the personal data we hold about you and the identities of third parties with whom it has been shared.

  • Right to Correction/Erasure: You can update inaccurate data or ask us to delete your data once the purpose is served.

  • Right to Withdraw Consent: You can withdraw your consent at any time through your account settings or by emailing us.

  • Right to Grievance Redressal: If you have a complaint, you may approach our Grievance Officer (details below)

4. Children’s Policy

Another part of our priority is adding protection for children while using the internet.

We do not process the personal data of children (under 18 years of age) or track or monitor the behavior of children or serve targeted advertisements to them and encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records..

5. Data Retention & Security

We retain your data only as long as necessary to fulfill the purpose of the Website. Khoj.me follows a standard procedure of using log files. These files log visitors when they visit the Website.

All hosting companies do this as a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

6. Cookies and Web Beacons

Like any other website, Khoj.me uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read "What Are Cookies".

7. Third Party Privacy Policies

We share data with third-party "Data Processors" (e.g., WhatsApp API providers, Cloud storage) only under strict contractual obligations to ensure they protect your data as much as we do. We do not sell your personal data to any third-party marketing firms.

However Khoj.me's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

8. Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Khoj.me.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Khoj.me, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Khoj.me has no access to or control over these cookies that are used by third-party advertisers.

9. Grievance Redressal

If you have any questions or wish to exercise your rights, please contact us on [email protected] We will acknowledge your grievance within 72 hours and aim to resolve it within 30 days.

If you are not satisfied with our response, you have the right to escalate your complaint to the Data Protection Board of India (DPB).